What are project deliverables?

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Project deliverables refer to the specific, measurable outcomes that are produced as a result of a project's activities. This concept encompasses both tangible and intangible results. Tangible deliverables might include physical products, documents, or systems that can be seen and handled, while intangible deliverables could consist of services, reports, or improvements in processes that are not physical in nature but carry significant value nonetheless.

Understanding that deliverables can be diverse in form helps project managers ensure they are meeting the expectations of stakeholders and fulfilling the project requirements. This broad definition allows for a comprehensive view of what constitutes success within project management, embracing the varied nature of outputs that can arise from different projects.

In contrast, focusing solely on tangible items limits the understanding of deliverables to physical objects, excluding critical results like knowledge transfer or service enhancements. Project timelines and schedules reflect the planning aspect of project management rather than the outcomes produced, which are the actual deliverables. Similarly, project goals establish the directional objectives but do not define the specific products or outcomes generated through project work.